The earlier, the better, to ensure we have exactly what you need available for your event. Booking well in advance helps us accommodate all your requirements and preferences.

We are based in Central Otago, but we cover the entire South Island (we love a roadie!)

Yes, we do offer seasonal rates during our off-season from May to October. Feel free to get in touch with us for more details.

To ensure the safe transport of our goods, we deliver all furniture items to you. However, small hire items such as linen and candle holders can be collected by you.

Our tables are 2.4m long and typically seat 8 guests comfortably, 4 on each side. If needed, we can accommodate up to 10 people per table.

The final quote is based on a 3-day hire period. Please feel free to contact us if you would like to hire the items for additional days.

Yes, our team handles the set-up and dismantling of the marquee at your chosen location. We typically schedule the set-up and dismantling to occur one day before and one day after the event.

The size of the marquee depends on your specific event needs, including guest numbers, seating arrangements, and any additional furniture or features you require. You can view our recommended marquee size guide , or feel free to contact us directly to speak with a team member for personalized assistance.

Yes, we do! For an hourly rate, we can handle any additional setups in the marquee, such as table arrangements. This allows you to focus on enjoying your celebrations without any worries.

Yes, we have a minimum hire fee of $250, exclusive of staff costs, travel expenses, and GST.

We closely monitor the weather leading up to each event. During site visits, we assess potential contingencies and determine the best location for the marquee.

We can accommodate adjustments to your order of up to 10% after the deposit is made. Larger reductions are not feasible as this would result in missed opportunities. Once a deposit is received, reserved items are exclusively held for your event and are no longer available to others.

If you wish to add more items to your booking (subject to availability), we can easily arrange this. However, please note that additional staff and transport may be required, which could result in increased costs.

To secure your booking and date, a 25% non-refundable deposit is required. Please note that your date is not confirmed until this deposit has been processed.

Our cancellation policy stipulates that the 25% booking deposit is non-refundable. Additionally, if cancellation occurs less than 60 days prior to the event, full payment is still required and is non-refundable.

No, all deposits are strictly non-refundable due to the high demand for our services.

If your marquee hire exceeds 100sqm, council consent is required as per the regulations of your local council. We can assist you with the application process and provide all necessary documents requested by the council. It is the responsibility of the hirer to complete the consent process and make the payment for the permit fee directly to the council, unless otherwise agreed upon with You Gather.

Travel and staff costs are included in your final quote. These costs depend on factors such as the location of your event, the items hired, and the time required for setup and dismantling.

If an item is damaged while in your possession during the hire period, you may be responsible for repair or replacement costs. Please refer to our terms and conditions for details on how damaged items are handled.